Receptionist 1

Requisition Number: 16049

Position Title:

External Description:

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

Summary:
The primary function of the Front Desk Receptionist is to greet and monitor all visitors to Danbury Hospital. Additionally, the Front Desk Receptionist provides patient room and phone numbers to callers and visitors using a computerized visitor badging system. The Front desk Receptionist adheres to all hospital policies including patient confidentiality while helping to direct patient/visitors to their proper destination. Achieves the goal of patient/visitor satisfaction by processing visitors in an efficient, courteous and friendly manner.

 

Responsibilities:
1. Provides accurate, timely information and directions.
2. Provides friendly reception to anyone walking in the door.

3. Provides information/support to families of surgery patients.

4. Greets the public graciously and effectively.

5. Fulfills all compliance responsibilities related to the position.

6. Performs other duties as assigned.
Other information:
Required: Windows, Email program (Lotus Notes and/or Outlook). Data entry required
Minimum Experience: six months

Desired: Prior experience in customer service oriented positions. Ability to communicate in Spanish a plus.
Location: Danbury-24 Hospital Ave

Work Type: Part-Time

Standard Hours: 24.00

FTE: 0.600000

Work Schedule: Day/Eve 8

Work Shift: 24 HOUR CONTROL POSITION. Variable 4 or 8 hour shifts between 7am-11:30pm including every other weekend.

Org Unit: 251

Department: Info Desk

 

Exempt: No

 

Grade: U1

Education:
Essential:
* HS Graduate or Equivalent
Working conditions:
Essential:
* Some manual skills / motor coord & finger dexterity
* Little or no potential for occupational risk
* Sedentary/light effort. May exert up to 10 lbs. force
* Generally pleasant working conditions.

 

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

City: Danbury

State: Connecticut

Community / Marketing Title: Receptionist 1

Company Profile:

Health Quest and Western Connecticut Health Network have combined to form a new nonprofit health system. The name for the new health system will be Nuvance Health. The new health system was created to provide communities across New York’s Hudson Valley and western Connecticut with more convenient, accessible and affordable care.

EEO Employer Verbiage:

Location_formattedLocationLong: Danbury, Connecticut US

Job Number: 48131