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Corporate Denials & Appeals RN

Location: Danbury, Connecticut US


Requisition Number: 12171-1

Position Title:

External Description:

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

Title: Corporate Denials & Appeals RN

Reports To: Corporate Supervisor/Director of Denial Management

Department: Denial Management

FLSA Status: Exempt

Purpose: The Denials & Appeals RN is responsible for the systemwide retroactive medical necessity review of medical services provided. The position is integral in the revenue cycle on a system level and exists to partner Case Management and the System Business Office to overturn medical necessity clinical denials through the appeal process. The RN will review and respond to all payer (Medicare, and Medicaid, and commercial) medical necessity clinical denials. The RN will identify trends and responds to promote a reduction in the medical necessity denials. This position is key in revenue recovery and maximization of reimbursement.

Essential Responsibilities:

  • Reviews all medical and surgical medical necessity denials retrospectively.
  • Determines the medical necessity for the appeals by reviewing medical records and utilizing clinical and regulatory guidelines.
  • Discusses with Medical Director(s) or Physician Advisor (s) as needed to establish the appropriate level of care and/or plan for appeal.
  • Ensures the submission of appeals to the payers within allotted timeframes to prevent fiscal penalties.
  • Documents and logs appeal information on relevant tracking systems to provide accurate denial data.
  • Conducts timely review of appealed cases to maximize the reimbursement.
  • Maintains compliance with HIPAA regulations and accrediting requirements.
  • Serves as a subject matter expert for appeal and a resource for the team members.
  • Coordinates activities and strategies with the Case Management Department, Patient Access, Health Information Management, System Business Office, Managed Care, and Physician Advisors.
  • Maintains and practices a professional image

Education and Experience Requirements:

Bachelor Degree in Nursing
3 years’ experience in acute care Nursing
3 years’ experience as a Utilization Review Nurse in a payer or acute care setting
PREFER: Master’s Degree in Nursing
PREFER: At least 3 years of experience in revenue cycle management, preferably in a hospital provider environment
PREFER: Experience in billing cycle language and managed care contract language
PREFER: Experience with Medicare/Commercial appeals/denials

Minimum Knowledge, Skills and Abilities Requirements:

Must be knowledgeable about financial impacts of payer coverage associated to the organization and the patient
Must be self-starter, highly motivated worker
Ability to form positive, collaborative relationships with hospital staff, providers, patients and families
Must have analytical abilities to assist in obtaining solutions to problems
Must be able to work independently, manage stress, and prioritize work
Must be able to manage multiple competing priorities and maintain calm demeanor in stressful environment
Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
Knowledge of InterQual and MCG as well as CMS Last Covered Day or LCD / Non - Covered Day or NCD documentation

License, Registration, or Certification Requirements:
Current NYS or CT Registered Nurse (RN).
Environmental Factors:

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Potential environmental exposures include, but are not limited to:

Bio-hazardous Waste
Blood Borne Pathogens. Job may require performance or tasks that involve potential for exposure to blood, body fluids, or tissues.
Chemicals/Commercial Products
Experiencing challenging conditions where a professional attitude will be required
Exposure to Latex
Fumes or Airborne Particles
Interacting with a Diverse population
Noise Level – Varies from Quiet to Very Loud
Patient Care/Handling Duties
Repetitive Motion
Risk of Electrical Shock

Location: Summit-100 Reserve Rd

Work Type: Full-Time

Work Shift: Monday thru Friday from 8am to 4:30 pm.

Department: Care Coordination

 Grade: S12

 Salary Range: $39-$56


EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

City: Danbury

State: Connecticut

Community / Marketing Title: Corporate Denials & Appeals RN

Company Profile:

Health Quest and Western Connecticut Health Network have combined to form a new nonprofit health system. The name for the new health system will be Nuvance Health. The new health system was created to provide communities across New York’s Hudson Valley and western Connecticut with more convenient, accessible and affordable care.

EEO Employer Verbiage:

Location_formattedLocationLong: Danbury, Connecticut US

Job Number: 52125